Shipping policy

SHIPPING POLICY

Rangry BBQ Co.

We’re a small Aussie business and we hustle hard to get your goods out fast

All orders are processed within 1–3 business days (Monday–Friday).

During launches, promos or new drops, please allow a little extra time — things can get a bit wild around here.

You’ll receive a confirmation email once your order has been packed and another one with tracking details once it’s on the way.

We ship Australia-wide.

Standard Shipping: 2–8 business days (depending on your location)
Express Shipping: 1–4 business days

Delivery timeframes are estimates only and may vary during peak periods or due to carrier delays.

We currently ship within Australia only (for now).

Once your order leaves us, you’ll receive a tracking number via email.
From there, your parcel is in the hands of the postal legends.

Please double-check your shipping address before placing your order.

If an order is returned to us due to an incorrect address, the customer will be responsible for the cost of re-shipping.

If your order arrives damaged (rare… but life happens), please contact us within 48 hours of delivery with photos and we’ll sort it out.

If your parcel is lost in transit, contact the carrier first with your tracking number — then reach out to us if you need backup.

Need to make a change?
Email us ASAP at info@rangrybbq.com.au

Once an order has shipped, we can’t make changes.

We appreciate every single order — you legends keep this fire burning

— Rangry BBQ Co.